I want every one to be happy with what ever they purchased. If you are not, please contact me. If it is something I can fix I will. Please give me the chance to make it right before you get upset and come looking for me. I want you to be satisfied to the fullest. If the item arrives broke please take pictures of the item and box as well, Send them to me via email. If wanting a full refund send pics and item back. . If I have another one of the particular item you then have the option of receiving another one, refund or store credit, which ever you prefer.The items must be returned to me in the same condition it was received. I will return original shipping and cost of item only. Buyer must pay for return shipping. Please contact me before returning your items. If this is because of me and my fault I will pay the return shipping.